Frequently Asked Questions

We know that there are often plenty of questions about receiving ABA services, but answers are sometimes hard to come by. We are here to help you and answer your questions.

01
Where does Hidden Gems ABA currently service?

We currently service these counties in the state of New Jersey: Bergen, Essex, Hudson, Morris, and Passaic. Are you located outside of these locations? Leave us a message and we will let you know our plans on expanding our locations.

02
What do I need to do to get started?

Just one thing: give us a call or send an email inquiring about services. We are ready and available to answer all your questions and guide you through the next steps.

03
What should I expect after I contact you?

Once you’ve contacted us, we’ll promptly return your call or email. When we speak, we’ll first discuss a few preliminary details. After that, we’ll begin the intake process.

04
What does the intake process consist of?

The intake process consists of discussing some relevant information, filling out/gathering a few forms, and then contacting insurance to request and approve an assessment.

05
What happens once the intake process is completed? When do services start?

Once the intake process is complete and insurance approves an assessment, one of our highly qualified and dedicated BCBAs will meet with you and your child to assess your child and gather some more information from you. This should only take a couple of hours. After the assessment, the BCBA will complete a report for insurance, detailing the recommended number of service hours, along with a comprehensive treatment and behavior plan. This report is then sent to insurance for approval. Once the treatment plan is approved by your insurance, we can begin services.

06
How long does the process take from when I contact you until my child receives services?

Although we all want services to begin the next day or as soon as possible, the duration of time from when you contact us until your child begins therapy can vary. It often very much depends on your insurance and what their timeframes are. On our end, we work to immediately reach out to insurance to verify all relevant information and request an assessment. At each step of the process, we are quick to complete the necessary items and paperwork and send them off to insurance to ensure that your child receives therapy as soon as possible.

07
Do you accept insurance?

We are happy to accept insurance. If your insurance is not yet approved to provide services, we will work either with your insurance or privately to come to a satisfactory agreement.

08
What's the simple process in three words?

Intake - Assessment - Treatment. It's that simple. First we work with you to ensure that the necessary details are in order and sent to insurance when requesting an assessment. Then, one of our highly skilled and passionate BCBAs will assess your child and complete a comprehensive treatment and behavior plan. The report is then sent to insurance for approval. Once approved, services can begin.

09
Do you offer services in languages other than English?

Yes! We have Spanish speaking staff across all levels of the company, including corporate, BCBA, and RBT employees. Just give us a call or send us an email and you will be connected with a Spanish speaking staff member to assist you.

10
¿Ofrecen servicios en otros idiomas además del inglés?

¡Sí! Contamos con personal que habla español en todos los niveles de la empresa, incluidos los empleados corporativos, BCBA y RBT. Simplemente llámenos o envíenos un correo electrónico y lo conectarán con un miembro del personal que habla español para ayudarlo.

01
What do I need to do to get started?

Just one thing: give us a call or send an email inquiring about services. We are ready and available to answer all your questions and guide you through the next steps.

02
What should I expect after I contact you?

Once you’ve contacted us, we’ll promptly return your call or email. When we speak, we’ll first discuss a few preliminary details. After that, we’ll begin the intake process.

03
What does the intake process consist of?

The intake process consists of discussing some relevant information, filling out/gathering a few forms, and then contacting insurance to request and approve an assessment.

04
What happens once the intake process is completed? When do services start?

Once the intake process is complete and insurance approves an assessment, one of our highly qualified and dedicated BCBAs will meet with you and your child to assess your child and gather some more information from you. This should only take a couple of hours. After the assessment, the BCBA will complete a report for insurance, detailing the recommended number of service hours, along with a comprehensive treatment and behavior plan. This report is then sent to insurance for approval. Once the treatment plan is approved by your insurance, we can begin services.

05
How long does the process take from when I contact you until my child receives services?

Although we all want services to begin the next day or as soon as possible, the duration of time from when you contact us until your child begins therapy can vary. It often very much depends on your insurance and what their timeframes are. On our end, we work to immediately reach out to insurance to verify all relevant information and request an assessment. At each step of the process, we are quick to complete the necessary items and paperwork and send them off to insurance to ensure that your child receives therapy as soon as possible.

06
What's the simple process in three words?

Intake - Assessment - Treatment. It's that simple. First we work with you to ensure that the necessary details are in order and sent to insurance when requesting an assessment. Then, one of our highly skilled and passionate BCBAs will assess your child and complete a comprehensive treatment and behavior plan. The report is then sent to insurance for approval. Once approved, services can begin.

01
Where does Hidden Gems ABA currently service?

We currently service these counties in the state of New Jersey: Bergen, Essex, Hudson, Morris, and Passaic. Are you located outside of these locations? Leave us a message and we will let you know our plans on expanding our locations.

02
What should I expect after I contact you?

Once you’ve contacted us, we’ll promptly return your call or email. When we speak, we’ll first discuss a few preliminary details. After that, we’ll begin the intake process.

03
What happens once the intake process is completed? When do services start?

Once the intake process is complete and insurance approves an assessment, one of our highly qualified and dedicated BCBAs will meet with you and your child to assess your child and gather some more information from you. This should only take a couple of hours. After the assessment, the BCBA will complete a report for insurance, detailing the recommended number of service hours, along with a comprehensive treatment and behavior plan. This report is then sent to insurance for approval. Once the treatment plan is approved by your insurance, we can begin services.

04
How long does the process take from when I contact you until my child receives services?

Although we all want services to begin the next day or as soon as possible, the duration of time from when you contact us until your child begins therapy can vary. It often very much depends on your insurance and what their timeframes are. On our end, we work to immediately reach out to insurance to verify all relevant information and request an assessment. At each step of the process, we are quick to complete the necessary items and paperwork and send them off to insurance to ensure that your child receives therapy as soon as possible.

05
Do you offer services in languages other than English?

Yes! We have Spanish speaking staff across all levels of the company, including corporate, BCBA, and RBT employees. Just give us a call or send us an email and you will be connected with a Spanish speaking staff member to assist you.

01
Do you accept insurance?

We are happy to accept insurance. If your insurance is not yet approved to provide services, we will work either with your insurance or privately to come to a satisfactory agreement.

Ready to learn more about Hidden Gems ABA?

We're here to help walk you through the next steps to getting started. Just contact us by calling or sending us an email.

Get in Touch